Boarding Policies

Northgate Animal Hospital 1600 Hamill Road Chattanooga (Hixson) Tennessee 37343 Telephone: (423) 875-9033

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UR PET BOARDING POLICIES

Please bring the following:

Vaccination records if not received at Northgate Animal Hospital, otherwise, your pet(s) will be vaccinated at the time they are admitted for boarding.
Contact information and phone numbers.
Any medications or supplements your pet needs.
Feeding instructions if you bring food for your pet or if they require a prescription diet. Normally we feed age appropriate Science Diet foods.
Remember to remove your pet(s) leash and collar and take them with you.
You may also want to include a Kong toy, Nylabone or similar toy
Old T-shirt or small towel to remind your pet of home.

Don't Forget To Label All Of Your Pet's Items!

We request that you NOT bring the following:

Rawhide toys or chews
Toys that can be chewed into smaller pieces
Real animal bones (may also chip or break teeth)

These following items are easily soiled, difficult to keep clean & organized, or take up valuable space during your pet's stay with us:

Beds, blankets, quilts, etc.
Pet carriers
Personal food bowls
Special food treats not normally eaten at home (to avoid digestive upset)

Hospital Boarding Policy

For the protection of your pet and the other animals presently boarding at our facility, three (3) requirements MUST be met before leaving your pet in the care of Northgate Animal Hospital. If we must provide these services, you will incur additional expenses in addition to your boarding charges. Please allow extra time when dropping off and picking up your pet, as we verify your pet's information.

UNFORTUNATELY, THERE CAN BE NO EXCEPTIONS.

The following requirements must be met in order to board your pet

at Northgate Animal Hospital:

VACCINATIONS: Please bring your pet(s) vaccination records if they were not vaccinated at our hospital, otherwise your pet(s) will be vaccinated at the time they are admitted for boarding.

DOGS

Rabies current on a 1 or 3 year
Canine Distemper/hepatitis within 2 years
Parvo within 2 years
Bordetella within 1 year
Lepto within 1 year

CATS

Rabies current on a 1 or 3 year
Feline three-way Distemper within 2 years
Feline Leukemia within 2 years
- Recommended, but not required:
- Feline Infectious Peritonitis

Dogs, puppies, cats and kittens must have completed, or be presently be receiving their appropriate series of vaccinations.

Pets must have been checked for internal parasites (intestinal worms) within the past six months. If not, they must be checked and treated if positive.
Pets must be checked for ectoparasites (fleas & ticks). If the pet(s) are found to have fleas and/or ticks, they will be treated at an additional expense.

Compassionate & Comprehensive Care

If your pet(s) become ill while boarding with us, a doctor will examine your pet(s) and prescribe necessary treatment to be administered at an additional expense. Owners whose pets were vaccinated and/or received medications due to illness while boarding with us will consult with the doctor at the time the pet is discharged.

DROP-OFF & PICK-UP HOURS

Pets may be admitted to or discharged from boarding at the following times:

MONDAY through FRIDAY between 7:30 a.m. and 5:30 p.m.

Closed Saturdays, Sundays, and Holidays observed by the hospital.