Compassionate Care For Pets

The Importance of Timely Care
In emergency situations, prompt treatment is just as vital as the quality of care. Acting quickly can make a significant difference in your pet’s outcome.
If an emergency occurs during our regular office hours or for after-hours emergencies, please call us right away.
Emergency Help When You Need It Most
Your pet’s health and safety are our top priorities. While our hospital may be closed after regular business hours, help is always within reach. If your pet becomes ill or injured outside our operating hours, please call our doctor’s answering service at 423-875-9033. A member of our veterinary team will be alerted and can guide you on the next best steps based on your pet’s condition.
For urgent or life-threatening emergencies that require immediate attention, we recommend contacting VCA R.I.V.E.R. at (423) 698-4612. Their expert emergency staff is available 24/7 to provide critical care when every moment matters.
